Outlook imap folders not updating
The items in these folders are saved only on your computer and not synchronized with a server.
The “On My Computer” label indicates that the items in that folder are accessible only through the Outlook application, not through the Finder on your computer.
With a Microsoft Exchange account, all Outlook items are stored on the Exchange server and synchronized with Outlook at regular intervals.
This allows you to access the items from another computer and to retrieve server-based copies of your items if your hard disk is damaged.
However, you may not see the email configuration steps exactly same as they are in the later version (i.e. See how you can configure your IMAP account on Outlook 2013. However, one or more incompatible updates might cause some issues, such as IMAP synchronization problem.
Due to the IMAP issues affecting Outlook 2013 and Office 365, users fail to download their email messages and go on for emailing over the communication channel established.
You may want to do this, for example, if you want to create a contact group.
Causes of IMAP Synchronization Issues In order to find out the exact causes of the issues appeared, you must delve a little deeper to get to know about the same, which brings the culprits (i.e.
KB2837618 or KB2837643 update for Outlook 2013) in spotlight.
For IMAP and POP accounts, items other than email messages are stored on your computer, not on the mail server.
If you use multiple account types in Outlook, such as Exchange and IMAP, you might see folders labeled "On My Computer" in the navigation pane.
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Showing the On My Computer folders is required to create a contact group because the group does not sync with the Exchange server.